Kissimmee Guest Services and TicketSoft Join Forces to Launch E-Ticketing Solution in Orlando

May 30, 2018 – TicketSoft, Inc., the leading technology solutions provider for attractions, leisure activities, entertainment, and transportation, has entered into a multi-year agreement with Kissimmee Guest Services (KGS), one of Florida’s largest ticket resellers, to streamline the organization with an improved online ticketing platform. TicketSoft, Inc. will provide its fully hosted onsite ticketing and eCommerce solution “TicketMac” across the company’s massive ticketing portfolio.

The TicketMac platform solution is a cloud-based Software-as-a-Service (SaaS) for ticket sales and strategic reseller distribution. The program, which is offered exclusively to KGS, allows the company to expand globally because of its e-ticketing technology that is already being accepted by leading industry attractions in Orlando and beyond, including SeaWorld, LEGOLAND® Parks, Madame Tussauds™, SEA LIFE Orlando Aquarium, Universal Studios, as well as other popular attractions like Gatorland, Wild Florida and Kennedy Space Center to name a few.

In addition to a streamlined ticketing process, the partnership with TicketSoft will provide improved data-gathering and reporting functionality, eliminating the need for manual data collection and entry by KGS. The new platform allows the company to easily track attraction participation, increase ticket sales and manage accounting, ticket availability and other user data.

“We have a great deal of confidence that TicketSoft’s next-generation ticketing solution will improve the online guest booking journey for our travelers that visit the Orlando destination and will play a key role in our long-term growth initiatives,” said Sean Waterhouse, KGS CEO. “TicketSoft is a unique and valued partner, and their solution will allow us to provide a consistent, state-of-the-art ticketing experience to the millions of people who travel to the largest tourist destination in the world.

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