Bluegreen Vacations Leverages ProcessMAP’s Cloud-based Platform to Improve Guest Safety and Experience

Dec. 5, 2017 – ProcessMAP Corporation, the leading provider of enterprise cloud software for Risk, EHS/Safety, Compliance and Sustainability Management, announced that Bluegreen Vacations, an industry leader in vacation ownership sales, marketing, hospitality and resort management, has deployed its cloud-based software solution. ProcessMAP’s solution will provide Bluegreen Vacations with data automation and advanced analytics for more informed, real-time decision making to ensure world-class guest services.

With almost 50 unique resorts and several other vacation experience divisions, Bluegreen Vacations was looking for a comprehensive enterprise platform to more efficiently capture internal metrics to enhance the guest experience. ProcessMAP’s solutions will provide accountability and transparency to ensure safety and operational compliance across Bluegreen Vacations’ resorts. ProcessMAP’s mobile platform will help eliminate manual processes including incident reporting, quality and internal inspection, and audits, among others. With ProcessMAP, Bluegreen’s Corporate Sustainability Team will be empowered to track corporate sustainability metrics to better manage and achieve internal and external CSR reporting goals and obligations.

“Our guests in the hospitality industry are looking for our leadership to drive safety, compliance and sustainability initiatives,” said Duane Finley, senior director of safety and security, resorts management at Bluegreen Vacations. “Bluegreen Vacation’s implementation of ProcessMAP’s platform is a key pillar in helping sustain our strategic initiatives for Governance, Risk and Compliance (GRC) enterprise wide.”

“Our partnership with Bluegreen Vacations further enables a positive guest experience and ensures continuous improvement at each of its properties,” said Todd Jones, vice president of customer success at ProcessMAP. “With this enterprise visibility, we can then enable measurement and management of key metrics allowing Bluegreen Vacations to leverage data intelligence in order to drive a strong organizational safety and compliance culture with a continued focus on the overall guest experience.”

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