Nov. 22, 2017 – The YMCA of Central Florida (YMCA), today announced it is notifying individuals related to an isolated security incident involving certain personal information.
Information accessed may have contained consumers’ names, and/or Social Security Number, driver’s license or other government issued identification, passport, financial account number, payment card number, health information, or health insurance number.
On October 24, 2017, the YMCA learned that an unauthorized person gained access to several employees’ email accounts. Upon learning of the incident, the YMCA immediately disabled the affected email accounts, changed the account passwords and began an investigation, including engaging a leading forensic firm. The investigation determined that some emails may have been accessed which were primarily related to program registrations.
“We sincerely regret that this incident occurred and apologize for any inconvenience or concern this may cause our Y community,” said Colleen Manahan, chief financial officer for the YMCA of Central Florida. “To help prevent an incident like this from occurring again, we are providing our team members with additional privacy education and training.”
At this time, the YMCA has no indication that the information in the emails was actually viewed or used in any way. However, out of an abundance of caution, the YMCA has notified potentially affected consumers. Individuals whose Social Security numbers were potentially involved will be offered a one-year, complimentary credit monitoring and identity protection service. In addition, the YMCA has established a dedicated call center to answer any questions individuals may have.
Consumers affected may call 1-877-982-1592, Monday through Friday between 9 a.m. and 9 p.m. Eastern Time, for additional information and resources. For more information about this incident, please visit https://ymcacentralflorida.com/protectinginformation/.